Rapid7 experienced a major incident on December 16, 2024 affecting User Interface, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
User Interface
Update timeline
- investigating Dec 16, 2024, 10:46 AM UTC
We are investigating an intermittent issue preventing EU customers from accessing InsightCloudSec via the Insight Platform.
- monitoring Dec 16, 2024, 01:12 PM UTC
A fix has been implemented for this issue, and normal access to the InsightCloudSec Platform has been resumed.
- resolved Dec 16, 2024, 01:19 PM UTC
This issue has now been resolved.