Rapid7 experienced a major incident on February 27, 2025 affecting User Interface and User Interface and 1 more component, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2025, 10:47 AM UTC
We are currently investigating an issue affecting access to Threat Command. We will provide updates as soon as more information becomes available. At this time we do not expect an impact on Detection or Alert Creation.
- monitoring Feb 27, 2025, 11:56 AM UTC
A fix has been implemented, we are continuing to monitor.
- investigating Feb 27, 2025, 01:44 PM UTC
We have resolved our previous report in all regions excluding AP. We are currently investigating an issue affecting access to Threat Command within AP region. We will provide updates as soon as more information becomes available. At this time we do not expect an impact on Detection or Alert Creation.
- resolved Feb 28, 2025, 08:26 PM UTC
All Regions are operational - If you have any further questions, Please do not hesitate to reach out to our support team.