Rapid7 incident

Remediation Hub Degradation

Notice Resolved View vendor source →

Rapid7 experienced a notice incident on March 7, 2025 affecting User Interface and User Interface, lasting 21h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 07:15 AM UTC
Resolved
Mar 08, 2025, 05:00 AM UTC
Duration
21h 45m
Detected by Pingoru
Mar 07, 2025, 07:15 AM UTC

Affected components

User InterfaceUser Interface

Update timeline

  1. identified Mar 06, 2025, 01:07 PM UTC

    We have identified an issue, resulting in the Remediation Hub feature failing to load for InsightVM and InsightCloudSec customers. This issue is isolated to us-east-1 region.

  2. identified Mar 10, 2025, 11:55 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 10, 2025, 11:55 AM UTC

    This incident has been resolved.