Rapid7 incident

Insight Platform: Intermittent API Connectivity Issues

Critical Resolved View vendor source →

Rapid7 experienced a critical incident on March 17, 2025 affecting User Interface and User Interface and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 08:30 PM UTC
Resolved
Mar 17, 2025, 09:15 PM UTC
Duration
45m
Detected by Pingoru
Mar 17, 2025, 08:30 PM UTC

Affected components

User InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser Interface

Update timeline

  1. investigating Mar 17, 2025, 10:25 PM UTC

    Customers experienced intermittent disruptions to the Insight Platform, resulting in difficulty navigating and accessing their Insight Products. This impacted the ability to utilize key platform features and retrieve critical data.

  2. resolved Mar 17, 2025, 10:27 PM UTC

    The Incident has been resolved - If you have any further questions - Please reach out to our Support team.