Rapid7 incident

Remediation Hub Degradation

Notice Resolved View vendor source →

Rapid7 experienced a notice incident on March 24, 2025 affecting User Interface, lasting 18h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 04:46 PM UTC
Resolved
Mar 25, 2025, 11:18 AM UTC
Duration
18h 32m
Detected by Pingoru
Mar 24, 2025, 04:46 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Mar 24, 2025, 04:46 PM UTC

    We have identified an issue, resulting in the Remediation Hub feature failing to load for InsightVM customers. This issue is isolated to us-east-1 region.

  2. monitoring Mar 25, 2025, 02:34 AM UTC

    A fix has been implemented and we are monitoring the result.

  3. resolved Mar 25, 2025, 11:18 AM UTC

    This incident has been resolved.