Rapid7 incident

InsightCloudSec - Service Degradation

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on April 3, 2025 affecting User Interface and User Interface and 1 more component, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 12:00 PM UTC
Resolved
Apr 03, 2025, 07:31 PM UTC
Duration
7h 30m
Detected by Pingoru
Apr 03, 2025, 12:00 PM UTC

Affected components

User InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser Interface

Update timeline

  1. investigating Apr 03, 2025, 12:00 PM UTC

    We are currently investigating an issue that is impacting the InsightCloudSec frontend UI for some customers.

  2. identified Apr 03, 2025, 12:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 03, 2025, 04:25 PM UTC

    A fix has been identified and is currently undergoing verification before being rolled out to all affected customers.

  4. monitoring Apr 03, 2025, 07:19 PM UTC

    The identified fix has been deployed to all customers, and service has been fully restored.

  5. resolved Apr 03, 2025, 07:31 PM UTC

    This incident has been resolved.