Rapid7 incident
Degradation in Cloud Event Source data collection and iCON availability in US1
Rapid7 experienced a minor incident on June 5, 2025 affecting User Interface, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2025, 03:04 PM UTC
We are currently investigating this issue.
- investigating Jun 05, 2025, 03:07 PM UTC
We are continuing to investigate this issue.
- identified Jun 05, 2025, 03:17 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 05, 2025, 03:37 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 05, 2025, 03:42 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 05, 2025, 03:48 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 05, 2025, 03:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2025, 04:18 PM UTC
This incident has been resolved. Intermittent degradation in cloud connectivity within InsightConnect workflows in the US-EAST-1 and EU-CENTRAL regions was observed and remediated. Workflows that rely on cloud connections may have failed. Additionally, workflows triggered by internal platform connections may not have started as expected e.g UBA or Detections Triggers. Remediation Steps Workflow Jobs can be rerun by navigating to failed jobs section in iCON.