Rapid7 experienced a minor incident on June 11, 2025, lasting 5h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 11, 2025, 11:56 AM UTC
We are investigating an issue that impacts Basic Custom Detection Rules and Pre-Computed Queries in InsightIDR. Basic Custom Alerts will be delayed as a result of this issue, PCQ data will be unavailable as of 11:20 UTC.
- investigating Jun 11, 2025, 12:57 PM UTC
Investigation and efforts to resolve this issue are still ongoing.
- identified Jun 11, 2025, 02:43 PM UTC
We identified and mitigated the issue. Alerts delay is now decreasing and it is expected to be completely cleared out by 16:30 UTC. PCQ dashboards are now getting metrics populated with data again. Existing gaps in metrics will be also restored by 16:30 UTC.
- monitoring Jun 11, 2025, 04:17 PM UTC
We identified and mitigated the issue. Alerts delay is now decreasing and it is expected to be completely cleared out between 16:30 and 17:00 UTC. PCQ dashboards are now getting metrics populated with data again. Existing gaps in metrics will be also restored in the same time interval.
- resolved Jun 11, 2025, 05:18 PM UTC
Alerts and PCQ metrics are now up to date. The issue is resolved.