Rapid7 incident

InsightVM Exposure Analytics Dashboard Cards Not Loading

Major Resolved View vendor source →

Rapid7 experienced a major incident on September 9, 2025 affecting User Interface, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 07:33 PM UTC
Resolved
Sep 09, 2025, 10:03 PM UTC
Duration
2h 30m
Detected by Pingoru
Sep 09, 2025, 07:33 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Sep 09, 2025, 07:33 PM UTC

    We are currently investigating an issue where some Dashboard Cards in US1 may not load.

  2. monitoring Sep 09, 2025, 08:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2025, 10:03 PM UTC

    This incident has been resolved.