Rapid7 incident

Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1)

Rapid7 experienced a notice incident on August 13, 2026 affecting Data Processing, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started: Aug 13, 2026, 03:37 PM UTC
Resolved: Aug 14, 2026, 05:00 PM UTC
Duration: 1d 1h
Detected by Pingoru: Aug 13, 2026, 03:37 PM UTC

Affected components

Data Processing

Update timeline

investigating Aug 13, 2026, 03:37 PM UTC

We will be performing scheduled maintenance on SIEM/Collectors on 14/08/2026 16:00 PM UTC - 14/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
monitoring Aug 14, 2026, 04:01 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 14, 2026, 05:00 PM UTC

This incident has been resolved.