Rapid7 incident
Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2)
Rapid7 experienced a notice incident on August 17, 2026 affecting Data Processing and Data Processing, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2026, 03:44 PM UTC
We will be performing scheduled maintenance on SIEM/Collectors on 18/08/2026 16:00 PM UTC - 18/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
- identified Aug 18, 2026, 04:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 18, 2026, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2026, 04:55 PM UTC
This incident has been resolved.