Rapid7 incident
Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)
Rapid7 experienced a notice incident on August 18, 2026 affecting Data Processing and Data Processing and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 04:41 PM UTC
We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
- monitoring Aug 19, 2026, 05:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2026, 05:55 PM UTC
This incident has been resolved.