Rapid7 experienced a major incident on September 14, 2025 affecting User Interface, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
User Interface
Update timeline
- investigating Sep 14, 2025, 09:08 PM UTC
We are currently investigating issues with the InsightVM application on the Insight Platform.
- identified Sep 14, 2025, 09:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2025, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 14, 2025, 10:17 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 14, 2025, 11:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 14, 2025, 11:07 PM UTC
This incident has been resolved.