Rapid7 incident

InsightVM Exposure Analytics Dashboard Disruption

Major Resolved View vendor source →

Rapid7 experienced a major incident on September 15, 2025 affecting User Interface, lasting 19h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 07:54 PM UTC
Resolved
Sep 16, 2025, 03:44 PM UTC
Duration
19h 49m
Detected by Pingoru
Sep 15, 2025, 07:54 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Sep 15, 2025, 07:54 PM UTC

    We are currently investigating an issue causing errors for Dashboard cards.

  2. investigating Sep 15, 2025, 08:04 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 15, 2025, 08:31 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 15, 2025, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 16, 2025, 03:44 PM UTC

    This incident has been resolved.