Rapid7 incident

Collector Offline

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on March 11, 2026 affecting Data Processing and Data Processing, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 02:48 PM UTC
Resolved
Mar 18, 2026, 08:43 AM UTC
Duration
6d 17h
Detected by Pingoru
Mar 11, 2026, 02:48 PM UTC

Affected components

Data ProcessingData Processing

Update timeline

  1. investigating Mar 11, 2026, 02:48 PM UTC

    We are currently investigating an issue with an upgrade to collectors in the EU and US East 1 regions

  2. identified Mar 11, 2026, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 11, 2026, 10:28 PM UTC

    The issue has been identified by our Engineering team and a fix is being tested.

  4. identified Mar 12, 2026, 02:20 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 12, 2026, 02:23 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Mar 12, 2026, 02:26 AM UTC

    A fix has now been implemented and we are monitoring the results.

  7. monitoring Mar 16, 2026, 10:55 AM UTC

    We continue to monitor the results of the fix implemented.

  8. resolved Mar 18, 2026, 08:43 AM UTC

    This incident has been resolved.