Rapid7 incident

Attack Surface Management (Surface Command) - Import Feed Failure

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on April 15, 2026 affecting Data Processing and Data Processing and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 04:19 PM UTC
Resolved
Apr 15, 2026, 06:34 PM UTC
Duration
2h 15m
Detected by Pingoru
Apr 15, 2026, 04:19 PM UTC

Affected components

Data ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData Processing

Update timeline

  1. identified Apr 15, 2026, 04:19 PM UTC

    We have identified an issue impacting Attack Surface Management (Surface Command). Customers may experience failure of the Command Platform import feed. Our engineering teams have identified the root cause, applied the remediation and are actively restarting the impacted import feed due by 17:30 UTC - the time to completion of the import feed will vary based upon your environment size. Updates will be posted here as they become available.

  2. monitoring Apr 15, 2026, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 06:34 PM UTC

    This incident has been resolved.