Rainbow experienced a minor incident on November 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 16, 2025, 04:36 AM UTC
Type: Incident Duration: 7 minutes Affected Components: [EMEA] Rainbow Core Services Nov 16, 04:36:26 GMT+0 - Identified - Some users may encounter difficulties receiving notification on their mobile device when idle, leading to incoming calls not present for instance. We are working on a fix. In a meantime, to not loose any incoming call, you may use or other desktop or web applications on a PC. Nov 16, 04:43:52 GMT+0 - Resolved - This incident has been resolved.