Rainbow experienced a minor incident on February 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 04, 2026, 08:29 AM UTC
Type: Incident Duration: 7 hours and 43 minutes Affected Components: [EMEA] Rainbow Hub Voice Services Feb 4, 15:54:50 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 4, 16:12:33 GMT+0 - Resolved - This incident has been resolved. Feb 4, 08:29:11 GMT+0 - Investigating - We are currently investigating this incident. A few amount of user cannot make external calls Feb 4, 10:20:27 GMT+0 - Identified - We are continuing to work on a fix for this incident.