R2Capital incident

Intermittence in Embedded JavaScript Components Files

Resolved after 56 minutes, on November 18, 2025.

resolved Nov 18, 2025, 01:18 PM UTC

The service has been fully migrated to AWS CloudFront. Most of the requests were stabilized by Cloudflare at 12:21 UTC, and at 13:00 UTC we completed the full migration to CloudFront. The issue is now resolved.

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Started: Nov 18, 2025, 12:03 PM UTC
Resolved: Nov 18, 2025, 01:00 PM UTC
Duration: 56m
Detected by Pingoru: Nov 18, 2025, 12:03 PM UTC

Update timeline

identified Nov 18, 2025, 12:16 PM UTC

Our Cloudflare CDN for static files is experiencing issues and intermittently returning 500 errors on their side. This is affecting assets served from the domain assets.r2capital.co. We are actively working on the issue.
monitoring Nov 18, 2025, 12:19 PM UTC

The issue seems to be resolved, and we are actively monitoring the service. We were not able to switch the domain from Cloudflare to AWS CloudFront because the Cloudflare API was also experiencing intermittence, preventing us from making changes to the CDN records.
resolved Nov 18, 2025, 01:18 PM UTC

The service has been fully migrated to AWS CloudFront. Most of the requests were stabilized by Cloudflare at 12:21 UTC, and at 13:00 UTC we completed the full migration to CloudFront. The issue is now resolved.

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