Resolved after 14 minutes, affecting Collections API, on October 10, 2026.
This incident has been resolved. A brief disruption in our API gateway at 23:48 UTC caused a small number of payment requests to fail for about one second. No payments were processed incorrectly, and any affected request can be safely retried. We have seen no further errors since.
Affected components
Update timeline
- investigating Oct 10, 2026, 11:50 PM UTC
We are investigating elevated error rates affecting some API requests.
- identified Oct 11, 2026, 12:01 AM UTC
We are investigating reports of errors on payment requests. We will provide an update as soon as we have more information.
- monitoring Oct 11, 2026, 12:02 AM UTC
Payment requests have been working normally since 23:48 UTC. We are monitoring to make sure the issue does not happen again.
- resolved Oct 11, 2026, 12:04 AM UTC
This incident has been resolved. A brief disruption in our API gateway at 23:48 UTC caused a small number of payment requests to fail for about one second. No payments were processed incorrectly, and any affected request can be safely retried. We have seen no further errors since.
Your product runs on more than R2Capital
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services