Resolved after 37 minutes, affecting Phone2Action, on November 3, 2025.
We have implemented a fix for the issue that caused degraded performance in Phone2Action campaigns. System performance has returned to normal, and all campaign actions are now processing as expected. Our team will continue to closely monitor the platform to ensure stability and prevent recurrence.
Affected components
Update timeline
- investigating Nov 03, 2025, 08:09 PM UTC
We are currently investigating reports of degraded performance affecting Phone2Action campaign delivery and response times. Users may experience delays in sending or processing campaign actions. Our engineering team is actively working to identify the root cause and restore full functionality.
- monitoring Nov 03, 2025, 08:26 PM UTC
We have implemented a fix for the issue that caused degraded performance in Phone2Action campaigns. System performance has returned to normal, and all campaign actions are now processing as expected. Our team will continue to closely monitor the platform to ensure stability and prevent recurrence.
- resolved Nov 03, 2025, 08:46 PM UTC
This incident has been resolved.
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