Quorum had 12 outages in the last 2 years totaling 335h 34m of downtime — averaging 0.5 incidents per month.
There were 12 Quorum outages since October 20, 2025 totaling 335h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified the root cause of the issue affecting multiple Quorum features and are actively working on implementing a fix. While we work on the resolution, some features may still be impacted. We will share another update in 30 minutes.
This incident has been resolved.
We are currently investigating an increased rate of API errors across the platform. Our team is working to identify the root cause and restore full functionality. We will send an additional update in 30 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an issue with a third-party email delivery provider that is impacting outbound email delivery. Affected messages are being safely queued and have not been lost. Our team is actively working with the vendor to identify the root cause and restore normal delivery as quickly as possible. We will provide additional updates as more information becomes available.
Our team has identified the issue and is actively working with our third-party email service provider to restore normal outbound email delivery. Messages continue to be safely queued and are not being lost. We are closely monitoring the situation and will provide another update as soon as we have additional information from the provider or a confirmed resolution timeline.
We continue to work closely with our third-party email service provider to investigate and resolve the issue impacting outbound email delivery. Affected messages remain safely queued and will be processed once service is fully restored. We appreciate your patience and will provide another update as soon as we have additional information or a confirmed resolution timeline.
Our team continues to work closely with our third-party email service provider to resolve the issue impacting outbound email delivery. Affected emails continue to be safely queued and are not being lost. Once service is restored, queued messages will be processed automatically. We will share another update as soon as additional information becomes available.
The issue with our third-party email service provider has been resolved, and outbound email delivery has resumed. Messages are now being successfully processed and delivered. We are continuing to closely monitor the system as the backlog of queued messages is processed to ensure delivery returns to normal levels. At this time, no messages have been lost. We appreciate your patience while we worked with our service provider to resolve this issue.
The backlog of queued messages has been fully processed, and outbound email delivery has returned to normal operation. We have continued to monitor the system following the resolution of the third-party provider issue and have confirmed that message delivery is functioning as expected. With all queued messages delivered and no further impact observed, we are closing this incident. Thank you for your patience while we worked with our service provider to resolve the issue.
We are currently experiencing degraded performance on Quorum Search Pages. Our team is actively investigating the issue and will provide updates as soon as more information is available.
We’ve identified the issue and are actively restoring the affected service. We’ll provide another update within the next 30 minutes.
A fix has been implemented and we are monitoring the results.
We are currently experiencing degraded performance on Quorum Search Pages. Our team is actively investigating the issue and will provide updates as soon as more information is available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a degraded service for our AI Tracking Board functionalities. This degradation is due to an ongoing outage with our third-party service provider. Our teams are actively monitoring the provider's status and working to ensure service restoration as soon as the upstream issue is resolved.
The issue causing the degraded service for our AI Tracking Board has been resolved, and we are now actively monitoring the functionality to ensure stability.
This incident has been resolved.
We are currently experiencing a service disruption impacting the Quorum Platform and several key features, including emails, API access, and campaigns. Our team is actively investigating the root cause and working to implement a solution. All users and systems are currently affected. We will share another update within the next 30 minutes.
We have identified the root cause of the issue affecting multiple features. The problem is on 3rd party provider side. We will share another update in 30 minutes.
The issue impacting several Quorum features has been resolved, and all systems are now operating normally. Our team will continue to monitor the situation closely to ensure stability.
This incident has been resolved.
We are currently experiencing degraded performance on Quorum Pages. Our team is actively investigating the issue and will provide updates as soon as more information is available.
We have identified the issue and are in the process of recovering the impacted service. We’ll share another update once full functionality is restored.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of degraded performance affecting Phone2Action campaign delivery and response times. Users may experience delays in sending or processing campaign actions. Our engineering team is actively working to identify the root cause and restore full functionality.
We have implemented a fix for the issue that caused degraded performance in Phone2Action campaigns. System performance has returned to normal, and all campaign actions are now processing as expected. Our team will continue to closely monitor the platform to ensure stability and prevent recurrence.
This incident has been resolved.
We are currently experiencing a service disruption impacting the PAC Platform. Our team is actively investigating the root cause and working to implement a solution. We will share another update within the next 30 minutes.
The issue affecting the PAC Platform has been resolved. Our team has restored normal service and is now monitoring the system to ensure continued stability.
This incident has been resolved.