Quest experienced a major incident on April 15, 2026 affecting EU Region and EU Region and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 15, 2026, 12:27 PM UTC
We are aware of an issue impacting customer access to migration projects in On Demand Migration within the European region. Our team is actively investigating the issue, and we will provide updates on the status as soon as we have more information.
- resolved Apr 15, 2026, 02:30 PM UTC
We have resolved the issue, and we will continue to monitor the situation. Following the recent outage, we’d like to provide a summary of how On Demand Migration services were affected: The performance of some migration jobs may have been degraded during the outage, but they will now resume normal operation. However, some migration jobs may have failed during the outage or encountered unexpected errors. We recommend reviewing your migration job history and restarting any affected tasks as needed. We apologies for any inconvenience this may have caused.