Qualys incident
US Platform 1: Users are experiencing an issue with WAS/TAS UI (IM-12749)
Qualys experienced a critical incident on July 8, 2026 affecting Web Application Scanning (WAS), lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 03:09 PM UTC
Qualys Cloud Platform Operations is currently investigating an issue affecting Qualys US Platform 1, in which users are unable to perform any actions in the WAS/TAS UI. Further updates will be shared as they become available. For reference, the ticket number for this incident is IM-12749.
- investigating Jul 08, 2026, 04:15 PM UTC
We are continuing to investigate this issue. In addition to the initial impact statement, users will also experience a delay in the processing of AWS asset data. As a result, the latest information may not be reflected in the AWS Inventory and Posture tabs. Existing data remains accessible, but newly discovered or updated assets and evaluations may take longer than usual to appear.
- monitoring Jul 08, 2026, 06:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 11:57 PM UTC
This incident has been resolved.