Qualys experienced a minor incident on June 18, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)
Update timeline
- investigating Jun 18, 2026, 06:27 AM UTC
US Platform 2 – Login Issues We are currently investigating an issue affecting user logins on US Platform 2 The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available. Incident Reference - IM-12713
- monitoring Jun 18, 2026, 08:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 09:38 AM UTC
This incident has been resolved.