Qualys incident

EU Platform 1: Slowness on VMDR Module page (IM-12900)

Minor Resolved View vendor source →

Qualys experienced a minor incident on October 6, 2026 affecting Vulnerability Management (VM), lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 12:57 PM UTC
Resolved
Oct 06, 2026, 07:31 PM UTC
Duration
6h 34m
Detected by Pingoru
Oct 06, 2026, 12:57 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Oct 06, 2026, 12:57 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing UI slowness issue on VMDR Module page. We are investigating the issue. Further updates will be provided as they become available. The reference ticket for this incident is IM-12900.

  2. monitoring Oct 06, 2026, 01:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2026, 07:31 PM UTC

    This incident has been resolved.