Qualys incident

US Platform 1: High Lag observed on Cloud Agent scan processing service [IM-12704]

Qualys is currently experiencing a minor incident affecting Cloud Agent (CA), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 09:00 PM UTC
Resolved
Ongoing
Duration
● 1h 30m
Detected by Pingoru
Jun 11, 2026, 09:00 PM UTC

Affected components

Cloud Agent (CA)

Update timeline

  1. identified Jun 11, 2026, 09:00 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.