Qualys incident

US Platform 2: High Lag observed on scan processing service that has impacted scans [IM-12703]

Qualys is currently experiencing a minor incident affecting Vulnerability Management (VM), which began 7h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 10:57 AM UTC
Resolved
Ongoing
Duration
● 7h 6m
Detected by Pingoru
Jun 11, 2026, 10:57 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Jun 11, 2026, 10:57 AM UTC

    Qualys Cloud Platform Operations Team is currently investigating an issue on the US Platform 2, causing a High Lag on the scan processing service. Further updates will be shared as they become available The ticket reference for this incident is IM-12703.

  2. identified Jun 11, 2026, 12:27 PM UTC

    The issue has been identified and a fix is being implemented.