Qualys incident

US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12699]

Major Resolved View vendor source →

Qualys experienced a major incident on June 10, 2026 affecting Vulnerability Management (VM), lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 12:40 PM UTC
Resolved
Jun 11, 2026, 06:19 PM UTC
Duration
1d 5h
Detected by Pingoru
Jun 10, 2026, 12:40 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Jun 10, 2026, 12:40 PM UTC

    Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available.

  2. identified Jun 10, 2026, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2026, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2026, 06:19 PM UTC

    This incident has been resolved.