Qualys incident

EU Platform 2 : UI login, api and scan issue (IM-12694)

Critical Resolved View vendor source →

Qualys experienced a critical incident on June 8, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 7h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 03:48 PM UTC
Resolved
Jun 08, 2026, 10:49 PM UTC
Duration
7h 1m
Detected by Pingoru
Jun 08, 2026, 03:48 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)

Update timeline

  1. investigating Jun 08, 2026, 03:48 PM UTC

    EU Platform 2 is currently experiencing service interruptions. UI login, API access, and scans are impacted. The Qualys Operations team is investigating the issue.

  2. identified Jun 08, 2026, 04:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 08, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2026, 10:49 PM UTC

    This incident has been resolved.