Qualys incident

US Platform 3 : Connectors are stuck in Synchronizing state [IM-12673]

Major Ongoing View vendor source →

Qualys is currently experiencing a major incident affecting Total Cloud, which began 5h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 03:20 AM UTC
Resolved
Ongoing
Duration
● 5h 4m
Detected by Pingoru
May 27, 2026, 03:20 AM UTC

Affected components

Total Cloud

Update timeline

  1. investigating May 27, 2026, 03:20 AM UTC

    Qualys Cloud Platform Operations is investigating an issue for the connectors stuck in synchronizing state. Further updates will be shared as they become available. Ticket reference for this incident: IM-12673.