Qualys incident
US GOV Platform 1: Qualys UI Login Issue [IM-12670]
Qualys experienced a major incident on May 25, 2026 affecting Container Security (CS) and Continuous Monitoring (CM) and 1 more component, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Container Security (CS)Continuous Monitoring (CM)File Integrity Monitoring (FIM)Vulnerability Management (VM)Threat Protection (TP)Web Application Scanning (WAS)Unified Dashboard (UD)Policy Audit (PA)Patch Management (PM)CertView (CERT)
Update timeline
- investigating May 25, 2026, 12:39 PM UTC
Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12670.
- investigating May 25, 2026, 04:26 PM UTC
We are continuing to investigate this issue.
- monitoring May 25, 2026, 11:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 02:31 PM UTC
This incident has been resolved.