Qualys experienced a critical incident on May 21, 2026 affecting Web Application Scanning (WAS), lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Scanning (WAS)
Update timeline
- investigating May 21, 2026, 02:44 PM UTC
Qualys Cloud Operations is currently investigating an issue causing WAS scans to fail to launch due to scanner unavailability. Further updates will be shared as they become available. The ticket reference for this incident is IM-12667
- monitoring May 21, 2026, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 06:11 PM UTC
This incident has been resolved.