Qualys incident

US Platform 1: Slowness Loading PA UI (IM-12655)

Minor Resolved View vendor source →

Qualys experienced a minor incident on May 18, 2026 affecting Policy Audit (PA), lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 02:01 PM UTC
Resolved
May 18, 2026, 06:42 PM UTC
Duration
4h 41m
Detected by Pingoru
May 18, 2026, 02:01 PM UTC

Affected components

Policy Audit (PA)

Update timeline

  1. investigating May 18, 2026, 02:01 PM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys US Platform 1. As a result, customers may experience slow performance when logging into PA Module may take longer to load. Further updates will be provided as they become available. The ticket reference for this incident is IM-12655.

  2. monitoring May 18, 2026, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2026, 06:42 PM UTC

    This incident has been resolved.