Qualys incident

EU Platform 2: Unable to load Appliances tab in VMDR [IM-12647]

Minor Resolved View vendor source →

Qualys experienced a minor incident on May 14, 2026 affecting Vulnerability Management (VM), lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 09:24 AM UTC
Resolved
May 14, 2026, 02:28 PM UTC
Duration
5h 4m
Detected by Pingoru
May 14, 2026, 09:24 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating May 14, 2026, 09:24 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue where the Appliances tab in VMDR is not loading. Further updates will be shared as they become available. The ticket reference for this incident is IM-12647.

  2. identified May 14, 2026, 12:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 14, 2026, 02:28 PM UTC

    This incident has been resolved.