Qualys incident
US Platform 3: Qualys UI Login Impacted [IM-12483]
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)Out-of-Band Configuration Assessment (OCA)Network Passive Sensor (PS)Patch Management (PM)PCI Compliance (PCI)Policy Audit (PA)Qualys Gateway Service (QGS)SaaS Detection and Response (SDR)Security Assessment Questionnaire (SAQ)Security Configuration Assessment (SCA)VMDR MobileThreat Protection (TP)Vulnerability Management (VM)Web Application Scanning (WAS)Custom Assessment and Remediation (CAR)Unified Dashboard (UD)Connector CentralizationQualys Flow (QFLOW)Total CloudEnterprise TruRisk Management (ETM)TotalAI
Update timeline
- investigating Feb 03, 2026, 09:58 AM UTC
US Platform 3 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12483.
- monitoring Feb 03, 2026, 10:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 10:56 AM UTC
This incident has been resolved.
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