Qualys incident

US Platform 3: Qualys UI Login Impacted [IM-12483]

Major Resolved View vendor source →

Qualys experienced a major incident on February 3, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 09:58 AM UTC
Resolved
Feb 03, 2026, 10:56 AM UTC
Duration
57m
Detected by Pingoru
Feb 03, 2026, 09:58 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)

Update timeline

  1. investigating Feb 03, 2026, 09:58 AM UTC

    US Platform 3 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12483.

  2. monitoring Feb 03, 2026, 10:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 10:56 AM UTC

    This incident has been resolved.