Qualys incident

EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516)

Minor Resolved View vendor source →

Qualys experienced a minor incident on February 24, 2026 affecting Vulnerability Management (VM), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 04:27 PM UTC
Resolved
Feb 24, 2026, 05:28 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 24, 2026, 04:27 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Feb 24, 2026, 04:27 PM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 1. As a result, customers may experience slow performance when loading the VMDR dashboard. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12516.

  2. monitoring Feb 24, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 05:28 PM UTC

    This incident has been resolved.