Qualys incident

EU Platforms 2: PA Agent Backlog (IM-12624)

Minor Resolved View vendor source →

Qualys experienced a minor incident on May 5, 2026 affecting Policy Audit (PA), lasting 7d 14h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:41 AM UTC
Resolved
May 12, 2026, 11:24 PM UTC
Duration
7d 14h
Detected by Pingoru
May 05, 2026, 08:41 AM UTC

Affected components

Policy Audit (PA)

Update timeline

  1. monitoring May 05, 2026, 08:41 AM UTC

    Qualys Cloud Platform Operations has identified an issue causing PA agent backlogs on EU Platform 2. Further updates will be shared as they become available. Ticket reference for this activity: IM-12624

  2. monitoring May 09, 2026, 05:23 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 12, 2026, 11:24 PM UTC

    This incident has been resolved.