Qualys incident

US GOV Platform 1: Observing Issues with VM/PC Scans (IM-12625)

Major Ongoing View vendor source →
Started
May 04, 2026, 02:58 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
May 04, 2026, 02:58 PM UTC

Affected components

Vulnerability Management (VM)Policy Audit / Policy Compliance (PA / PC)

Update timeline

  1. investigating May 04, 2026, 02:58 PM UTC

    Qualys Cloud Operations is currently investigating an issue with VM/PC scans on US GOV Platform 1. Scans are not launching via UI or API against IP and Asset Tag targets. Further updates will be shared as they become available. The ticket reference for this incident is IM-12625.

  2. monitoring May 04, 2026, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

Looking to track Qualys downtime and outages?

Pingoru polls Qualys's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Qualys reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Qualys alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Qualys for free

5 free monitors · No credit card required