Quable incident

Webhooks notifications have delays

Resolved after 1 hour 59 minutes, affecting PIM > Export, on October 21, 2024.

monitoring Oct 21, 2024, 10:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 21, 2024, 08:28 AM UTC
Resolved
Oct 21, 2024, 10:28 AM UTC
Duration
1h 59m
Detected by Pingoru
Oct 21, 2024, 08:28 AM UTC

Affected components

PIM > Export

Update timeline

  1. identified Oct 21, 2024, 08:28 AM UTC

    We are experiencing slowdowns in the "Webhooks notifications" process since 10h00 (Paris time). Our teams are intervening to allow a return to normal as soon as possible.

  2. monitoring Oct 21, 2024, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2024, 10:28 AM UTC

    This incident has been resolved.

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