Qonversion Outage History

Qonversion is up right now

Qonversion had 16 outages in the last 2 years totaling 57h 57m of downtime — averaging 0.7 incidents per month.

There were 16 Qonversion outages since August 13, 2025 totaling 57h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.qonversion.io

Minor August 11, 2026

Delayed analytics data updates

Detected by Pingoru
Aug 11, 2026, 08:03 PM UTC
Resolved
Aug 11, 2026, 11:58 PM UTC
Duration
3h 54m
Affected: Realtime Dashboards
Timeline · 2 updates
  1. monitoring Aug 11, 2026, 08:03 PM UTC

    We are experiencing delays in analytics data updates. Some recent subscription events may take longer than usual to appear in dashboards. Processing has recovered, and the remaining backlog is steadily decreasing. We are monitoring the recovery and will provide an update once analytics data is fully up to date.

  2. resolved Aug 11, 2026, 11:58 PM UTC

    Analytics data updates have recovered. The Miller processing queue has returned to its normal operating range and continues to decrease; processing capacity remains ahead of incoming work.

Read the full incident report →

Notice August 11, 2026

Issue with API

Detected by Pingoru
Aug 11, 2026, 02:48 PM UTC
Resolved
Aug 11, 2026, 03:57 PM UTC
Duration
1h 8m
Affected: API
Timeline · 3 updates
  1. investigating Aug 11, 2026, 02:48 PM UTC

    We're experiencing an elevated level of API errors.

  2. monitoring Aug 11, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 11, 2026

Elevated errors on getRemoteConfig

Detected by Pingoru
Aug 11, 2026, 01:38 PM UTC
Resolved
Aug 11, 2026, 02:12 PM UTC
Duration
33m
Affected: API
Timeline · 3 updates
  1. investigating Aug 11, 2026, 01:38 PM UTC

    getRemoteConfig requests are currently failing with elevated 500 error rates.

  2. monitoring Aug 11, 2026, 01:38 PM UTC

    The rollback is complete and getRemoteConfig error rates are back to normal

  3. resolved Aug 11, 2026, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2026

API performance degradation

Detected by Pingoru
Aug 11, 2026, 08:57 AM UTC
Resolved
Aug 11, 2026, 10:27 AM UTC
Duration
1h 30m
Affected: APIUser Properties
Timeline · 4 updates
  1. investigating Aug 11, 2026, 08:57 AM UTC

    We're experiencing an elevated level of API response time and are currently looking into the issue.

  2. monitoring Aug 11, 2026, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 11, 2026, 09:17 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 11, 2026, 10:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 10, 2026

Brief API degradation

Detected by Pingoru
Aug 10, 2026, 04:34 PM UTC
Resolved
Aug 11, 2026, 01:03 AM UTC
Duration
8h 29m
Affected: API
Timeline · 2 updates
  1. monitoring Aug 10, 2026, 04:34 PM UTC

    Some customers may have experienced elevated error rates and slower responses on the API. The service fully recovered at 14:09 UTC. We are continuing to monitor.

  2. resolved Aug 11, 2026, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 5, 2026

Missing purchase events on iOS

Detected by Pingoru
Aug 05, 2026, 09:54 AM UTC
Resolved
Aug 05, 2026, 02:40 PM UTC
Duration
4h 45m
Timeline · 4 updates
  1. identified Aug 05, 2026, 09:54 AM UTC

    We have identified an issue that caused some iOS purchase and trial-start events to be missing since 4 August, approximately 13:00 UTC. Android and Stripe are not affected. Subscription renewals, cancellations, expirations and refunds are processing normally on all platforms. No data has been lost — the affected purchases are intact at the App Store and will be restored. A fix is being deployed. Next update within 60 minutes.

  2. monitoring Aug 05, 2026, 10:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 05, 2026, 10:55 AM UTC

    The change responsible was disabled in production at 10:06 UTC. iOS purchase and trial-start events are flowing again. We are restoring what was missed between 4 August 13:05 UTC and 5 August 10:06 UTC. Part of it recovers automatically as apps re-verify with the App Store; we are backfilling the rest directly. User access returns through the same mechanism. We will confirm once the backfill is complete.

  4. resolved Aug 05, 2026, 02:40 PM UTC

    The data backfill was completed at 13:00 UTC, which restored the affected events.

Read the full incident report →

Critical June 29, 2026

Dashboards Disruption

Detected by Pingoru
Jun 29, 2026, 03:06 PM UTC
Resolved
Jun 29, 2026, 07:24 PM UTC
Duration
4h 18m
Affected: Apple Search Ads Attribution
Timeline · 5 updates
  1. investigating Jun 29, 2026, 03:06 PM UTC

    We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database.

  2. identified Jun 29, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 29, 2026, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 29, 2026, 04:35 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 29, 2026, 07:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2026

Charts data delayed

Detected by Pingoru
Jun 26, 2026, 01:53 AM UTC
Resolved
Jun 26, 2026, 02:10 AM UTC
Duration
16m
Affected: Realtime Dashboards
Timeline · 4 updates
  1. investigating Jun 26, 2026, 01:53 AM UTC

    We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.

  2. identified Jun 26, 2026, 01:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 26, 2026, 02:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2026, 02:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 6, 2026

Delayed analytics data in dashboards

Detected by Pingoru
Feb 06, 2026, 03:10 AM UTC
Resolved
Feb 06, 2026, 04:08 AM UTC
Duration
58m
Affected: Realtime Dashboards
Timeline · 4 updates
  1. investigating Feb 06, 2026, 03:10 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 06, 2026, 03:11 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 06, 2026, 03:54 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 06, 2026, 04:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 29, 2025

Issues with Dash.qonversion.io

Detected by Pingoru
Dec 29, 2025, 03:20 PM UTC
Resolved
Dec 30, 2025, 04:28 AM UTC
Duration
13h 7m
Affected: Realtime Dashboards
Timeline · 6 updates
  1. investigating Dec 29, 2025, 03:44 PM UTC

    We are experiencing issues with our site with the dashboards for clients. It does not affect our backend for SDK and public API. We're investigating the issue.

  2. investigating Dec 29, 2025, 04:15 PM UTC

    We're still investigating the issue.

  3. identified Dec 29, 2025, 04:56 PM UTC

    We have identified the root cause of the incident and are implementing the fix. It will take up to 18 hours.

  4. identified Dec 30, 2025, 03:49 AM UTC

    Full dashboards restoration is expected shortly.

  5. monitoring Dec 30, 2025, 04:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 30, 2025, 04:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 23, 2025

API degradation (Game Day: API failover exercise)

Detected by Pingoru
Dec 23, 2025, 08:38 AM UTC
Resolved
Dec 23, 2025, 10:35 AM UTC
Duration
1h 56m
Affected: APIRealtime DashboardsUser PropertiesApple Search Ads AttributionWebhooksIntegrations
Timeline · 5 updates
  1. investigating Dec 23, 2025, 08:38 AM UTC

    We switched to our backup backend solution. Events for analytics, webhooks, and other integrations are delayed.

  2. identified Dec 23, 2025, 08:55 AM UTC

    We have identified the root cause of the incident and are implementing a fix.

  3. identified Dec 23, 2025, 09:04 AM UTC

    Fix implemented. We started switching from our backup backend solution to the main one.

  4. identified Dec 23, 2025, 09:54 AM UTC

    Switching from our backup backend solution to the main one is ongoing. We expect the process to complete within 40 minutes.

  5. resolved Dec 23, 2025, 10:35 AM UTC

    We've exited the backup backend solution. Everything is working fine.

Read the full incident report →

Minor December 18, 2025

Issue with User Properties API

Detected by Pingoru
Dec 18, 2025, 11:30 AM UTC
Resolved
Dec 18, 2025, 11:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 18, 2025, 10:17 PM UTC

    Today between 11:26 and 11:43 UTC, we experienced a partial degradation affecting the user‑properties endpoints. The issue was promptly identified and resolved.

Read the full incident report →

Major December 12, 2025

Partial degradation of analytics dashboards

Detected by Pingoru
Dec 12, 2025, 02:31 PM UTC
Resolved
Dec 12, 2025, 05:58 PM UTC
Duration
3h 27m
Affected: Realtime Dashboards
Timeline · 4 updates
  1. investigating Dec 12, 2025, 02:31 PM UTC

    We are investigating the cause of the delay in data display. All data processing systems are functioning correctly.

  2. identified Dec 12, 2025, 03:32 PM UTC

    We have identified the issue and implemented a fix. Data is currently being loaded, and we are continuing to monitor the situation.

  3. identified Dec 12, 2025, 04:18 PM UTC

    The fix has been applied correctly and we are continuing to upload analytical data. There are approximately 30 minutes left.

  4. resolved Dec 12, 2025, 05:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Our service is currently partially unavailable due to a global issue affecting our provider, Cloudflare.

Detected by Pingoru
Nov 18, 2025, 12:09 PM UTC
Resolved
Nov 18, 2025, 06:05 PM UTC
Duration
5h 55m
Affected: APIUser Properties
Timeline · 5 updates
  1. identified Nov 18, 2025, 12:09 PM UTC

    Cloudflare is experiencing disruptions in their global network, which may impact multiple customers worldwide. Their engineering team is actively investigating and working to resolve the problem.

  2. identified Nov 18, 2025, 01:44 PM UTC

    Our service is currently experiencing a complete outage—the API is fully unavailable—due to a global issue affecting our provider, Cloudflare.

  3. identified Nov 18, 2025, 02:39 PM UTC

    We are currently observing initial signs of service recovery and continue to closely monitor the situation.

  4. monitoring Nov 18, 2025, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 18, 2025, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 23, 2025

API Partial outage

Detected by Pingoru
Sep 23, 2025, 02:25 PM UTC
Resolved
Sep 23, 2025, 09:59 PM UTC
Duration
7h 34m
Affected: API
Timeline · 8 updates
  1. identified Sep 23, 2025, 02:44 PM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2025, 02:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 23, 2025, 03:14 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 23, 2025, 03:55 PM UTC

    We identified the issue, fixed it, and will now switch from the backup backend solution to the main one.

  5. identified Sep 23, 2025, 05:11 PM UTC

    We continue switching from the backup backend solution to the main one. We expect the switching to be finished within 3 hours.

  6. identified Sep 23, 2025, 06:31 PM UTC

    We continue switching from the backup backend solution to the main one. We expect the switching to be finished within 1.5-2 hours.

  7. identified Sep 23, 2025, 08:48 PM UTC

    Our comeback from the backup backend solution to the main one is coming to an end. We expect we'll be fully out of the incident within an hour. All the delayed events will be sent to integrations, webhooks, and raw/scheduled reports by this time.

  8. resolved Sep 23, 2025, 09:59 PM UTC

    All work has been completed, and we are pleased to report that the API is operating normally. The problem was related to degradation on the part of our database provider. We have received their incident analysis and have taken preventative measures to avoid a similar situation in the future. Our team will continue to monitor the situation over the coming days. Thank you for your patience and understanding throughout this process.

Read the full incident report →

Minor August 13, 2025

Purchase Save Endpoint Degradation

Detected by Pingoru
Aug 13, 2025, 09:00 AM UTC
Resolved
Aug 13, 2025, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 13, 2025, 12:49 PM UTC

    Between August 12th, 09:00 UTC and August 13th, 11:00 UTC, the iOS purchase save endpoint experienced partial degradation, affecting approximately up to 5% of requests. The issue has been resolved and the service is operating normally. We will be restoring the impacted historical data to ensure accuracy.

Read the full incident report →