Pylon experienced a minor incident on February 19, 2026 affecting Chat & Messaging and API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Chat & MessagingAPIDashboard
Update timeline
- resolved Feb 19, 2026, 02:05 AM UTC
Status: Resolved Our engineering team has rolled out a fix for an issue causing loading errors in the platform between 5:55p and 6:05p Pacific time. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Chat & Messaging (Operational) API (Operational) Dashboard (Operational)