Pylon incident

Platform loading issues

Minor Resolved View vendor source →
Started
Apr 04, 2026, 12:39 AM UTC
Resolved
Apr 04, 2026, 12:39 AM UTC
Duration
Detected by Pingoru
Apr 04, 2026, 12:39 AM UTC

Affected components

Dashboard

Update timeline

  1. monitoring Apr 03, 2026, 11:54 PM UTC

    Status: Monitoring Our engineering team has identified an issue causing slow loading within the platform and is working on a fix. We will post updates here as soon as they are available. We apologize for any impact this is having on your operations and please reach out to Pylon support with any questions. Affected components Dashboard (Degraded performance)

  2. identified Apr 03, 2026, 11:56 PM UTC

    Status: Identified Our engineering team has identified an issue causing slow loading within the platform and is working on a fix. We will post updates here as soon as they are available. We apologize for any impact this is having on your operations and please reach out to Pylon support with any questions. Affected components Dashboard (Degraded performance)

  3. resolved Apr 04, 2026, 12:39 AM UTC

    Status: Resolved Our engineering team has rolled out a fix and the platform loading issues have been resolved. We appreciate your patience while we worked to address this and apologize for any impact this had on your operations. Please reach out to Pylon support with any questions. Affected components Dashboard (Operational)

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