PXP incident

Incident 1344654 - Service Disruption for Flash1VoucherDeposit

Resolved after 42 minutes, affecting Transaction Processing, on November 12, 2026.

resolved Nov 12, 2026, 08:07 AM UTC

The issue affecting Flash1 Voucher Deposits has been resolved and services are now operating normally. We are still awaiting a response from the provider. There are no technical issues on PXP’s end.

Started
Nov 12, 2026, 07:24 AM UTC
Resolved
Nov 12, 2026, 08:07 AM UTC
Duration
42m
Detected by Pingoru
Nov 12, 2026, 07:24 AM UTC

Affected components

Transaction Processing

Update timeline

  1. identified Nov 12, 2026, 07:24 AM UTC

    We have observed communication failures affecting Flash1 Voucher Deposits since 11/12/2026 6:50:03 AM UTC. We are investigating the matter with the provider and will share an update as soon as more information is available. There are no technical issues on PXP’s end. For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. resolved Nov 12, 2026, 08:07 AM UTC

    The issue affecting Flash1 Voucher Deposits has been resolved and services are now operating normally. We are still awaiting a response from the provider. There are no technical issues on PXP’s end.

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