Resolved after 32 minutes, affecting WhatsApp Meta Channel and WhatsApp Sunshine Conversations Channel and 1 more, on July 19, 2023.
Resolved: Cloud API Jul 19 2023 5:32 PM GMT-4 The fix for receiving incoming messages and message delivery on WhatsApp has been deployed and this issue is now mitigated. Thank you for your patience.
Affected components
Update timeline
- investigating Jul 19, 2023, 09:10 PM UTC
Meta has communicated that they are currently experiencing major disruption impacting receiving incoming messages and message delivery on Whatsapp. We will provide another update sooner if additional information is available.
- resolved Jul 19, 2023, 09:43 PM UTC
Resolved: Cloud API Jul 19 2023 5:32 PM GMT-4 The fix for receiving incoming messages and message delivery on WhatsApp has been deployed and this issue is now mitigated. Thank you for your patience.
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