PureSocial incident

Some interruptions with WhatsApp channel messages

Resolved after 3 hours 52 minutes, affecting WhatsApp Meta Channel and WhatsApp 360 Dialog Channel, on November 23, 2023.

investigating Nov 23, 2023, 09:35 PM UTC

We are observing intermittencies in the operation of our WhatsApp channel with the BSP 360 Dialog. Our teams are working closely with the BSP to restore service

Started
Nov 23, 2023, 09:35 PM UTC
Resolved
Nov 24, 2023, 01:28 AM UTC
Duration
3h 52m
Detected by Pingoru
Nov 23, 2023, 09:35 PM UTC

Affected components

WhatsApp Meta ChannelWhatsApp 360 Dialog Channel

Update timeline

  1. investigating Nov 23, 2023, 09:35 PM UTC

    We are observing intermittencies in the operation of our WhatsApp channel with the BSP 360 Dialog. Our teams are working closely with the BSP to restore service

  2. resolved Nov 24, 2023, 01:28 AM UTC

    Services have been restored and are fully operating.

Your product runs on more than PureSocial

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →