Resolved after 5 hours 58 minutes, affecting Facebook Messenger Channel and WhatsApp Sunshine Conversations Channel and 1 more, on February 10, 2024.
This incident has been resolved. we are still working to find the root cause, will be reported as soon as possible.
Affected components
Facebook Messenger ChannelWhatsApp Sunshine Conversations ChannelWhatsApp 360 Dialog Channel
Update timeline
- investigating Feb 10, 2024, 03:14 PM UTC
We are currently investigating this issue.
- identified Feb 10, 2024, 03:45 PM UTC
The issue has been identified and has been controlled
- monitoring Feb 10, 2024, 04:25 PM UTC
A workarond has been applied and we are monitoring the event
- resolved Feb 10, 2024, 09:13 PM UTC
This incident has been resolved. we are still working to find the root cause, will be reported as soon as possible.
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