PureSocial incident

META Service Outage Worldwide

Resolved after 8 hours 50 minutes, affecting Facebook Wall Channel and WhatsApp Meta Channel and 1 more, on December 11, 2024.

resolved Dec 12, 2024, 03:46 AM UTC

Dear customers We would like to inform you that the META team has recovered from previous service interruptions. We apologize for the inconvenience. We reiterate our commitment to providing the best service Best regards

Started
Dec 11, 2024, 06:56 PM UTC
Resolved
Dec 12, 2024, 03:46 AM UTC
Duration
8h 50m
Detected by Pingoru
Dec 11, 2024, 06:56 PM UTC

Affected components

Facebook Wall ChannelWhatsApp Meta ChannelFacebook Messenger ChannelWhatsApp Sunshine Conversations ChannelInstagram FeedWhatsApp 360 Dialog ChannelInstagram DM Channel

Update timeline

  1. investigating Dec 11, 2024, 06:56 PM UTC

    Dear, We would like to inform you that there is currently a general outage in Meta services. This could affect platforms such as Facebook, Instagram and WhatsApp. We are aware of the inconvenience this situation may cause and we appreciate your understanding while the Meta technical team works on its resolution. We appreciate your patience and understanding.

  2. investigating Dec 11, 2024, 07:03 PM UTC

    The META team is reporting that they are currently experiencing a major outage affecting message delivery on their platforms. This issue began at 9:58 AM PST. The META engineering team is currently investigating the issue. We will provide another update within 1 hour or sooner if additional information becomes available.

  3. investigating Dec 11, 2024, 10:14 PM UTC

    The META team reports that they are continuing to work on service recovery

  4. resolved Dec 12, 2024, 03:46 AM UTC

    Dear customers We would like to inform you that the META team has recovered from previous service interruptions. We apologize for the inconvenience. We reiterate our commitment to providing the best service Best regards

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