PureSocial incident
BSP 360dialog WhatsApp Business API experiencing degraded performance
Notice Vendor's status page →
Resolved after 4 hours 4 minutes, affecting WhatsApp 360 Dialog Channel, on May 14, 2026.
The BSP has reported that the incident has been resolved.
Affected components
WhatsApp 360 Dialog Channel
Update timeline
- investigating May 14, 2026, 02:02 PM UTC
t has been reported that the BSP 360Dialog is experiencing a Performance Degradation event, which may cause some interactions to have sending/receiving problems. The BSP is investigating the event.
- monitoring May 14, 2026, 02:21 PM UTC
The BSP has reported that the incident has been resolved.
- monitoring May 14, 2026, 02:29 PM UTC
The BSP has reported that the incident has been resolved.
- resolved May 14, 2026, 06:06 PM UTC
May 14, 2026 at 8:05 AM The issue is now resolved.
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