Purelink incident

VOIP Outage

Major Resolved View vendor source →

Purelink experienced a major incident on March 10, 2024 affecting VOIP, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2024, 07:41 PM UTC
Resolved
Mar 10, 2024, 09:40 PM UTC
Duration
1h 59m
Detected by Pingoru
Mar 10, 2024, 07:41 PM UTC

Affected components

VOIP

Update timeline

  1. investigating Mar 10, 2024, 07:41 PM UTC

    We are currently aware of an issue with our upstream VOIP provider affecting a small number of VOIP customers. Engineers are currently investigating this issue, and updates will be posted as they are available.

  2. resolved Mar 10, 2024, 09:40 PM UTC

    This incident has been resolved.